Privacy Policy

2. Scope

This Privacy Policy applies to all website visitors, registered users, current or prospective clients, and anyone who interacts with Usool through its website or official communication channels.

3. Data Collection

Usool collects data voluntarily provided by users when registering, requesting a quotation, communicating, or using any of the company's services. Such data may include names, contact details, company information, project or request details, and any other information provided during communication.

Certain technical data may also be collected automatically, such as IP address, browser type, and operating system, for operational, analytical, and improvement purposes.

4. Use of Data

Collected data is used for professional and operational purposes directly related to the company's activities, including service delivery, quotation preparation, communication, follow-up, technical support, service improvement, and user experience enhancement.

Data may also be used for internal organizational purposes, reporting, compliance with legal requirements, and protection of the legal rights of the company and its clients.

5. Communication with Users

By submitting their information, users expressly grant Usool the right to contact them at any time using the contact methods they have provided, for purposes related to services, professional follow-up, support, offers, updates, or any business-related communication.

Users may modify their preferences regarding promotional or non-essential communications through their control panel, if available, or by contacting the company through official channels. This does not apply to mandatory communications related to active services, contractual obligations, or legal requirements, which cannot be disabled.

6. Communication Records and Rights Protection

To protect the rights of the company and its clients and ensure service quality, Usool reserves the right to document and retain all communications and correspondence, whether written, electronic, or via communication platforms, for reference, quality assurance, or legal purposes, in accordance with applicable laws.

7. Data Sharing

Usool does not sell, rent, or trade personal data to third parties, except where required to deliver services, comply with legal obligations or court orders, protect legal rights, or work with trusted service providers within the scope of the service.

8. Data Security

Usool implements appropriate technical and organizational measures to protect data from unauthorized access, misuse, loss, or damage, in line with industry best practices. However, the company acknowledges that no electronic system can guarantee absolute security.

9. User Responsibilities

Users are responsible for ensuring the accuracy, completeness, and validity of the information they provide and acknowledge responsibility for any incorrect or misleading data.

Users must use the website and services for lawful purposes only and are solely responsible for any misuse that may result in legal or financial consequences.

10. User Rights

Users may request access to their personal data, request correction or updates, or request restriction of certain non-essential communications through official company channels.

This does not affect the company's right to retain data required by law, for regulatory, professional, or legal purposes, or data related to current or past transactions.

11. Policy Updates

Usool reserves the right to amend or update this Privacy Policy at any time. Continued use of the website or services after such updates constitutes acceptance of the revised policy.

12. Contact

For inquiries regarding this Privacy Policy or data handling, users may contact Usool through the official contact details published on the website.