Privacy Policy

Privacy and Information Confidentiality Policy approved by Usool Tech Solutions.

Introduction and Acknowledgment of Acceptance

Usool Tech Solutions places paramount importance on the privacy and confidentiality of the data belonging to its clients and digital platform users. Your **use** of our services or communication with us constitutes an **acknowledgment** of consent to the data collection and processing practices outlined in this policy, which is designed to ensure compliance with the legal and professional frameworks governing the technology sector.

Sources and Nature of Data Collection

The Company collects data essential for delivering innovative technical solutions. This includes **personal and professional information** provided by the client when requesting quotations or contracting, such as names, contact details, and project infrastructure specifics. Our systems also automatically collect **operational technical data** relating to device type, browser, and interaction patterns to ensure the delivery of the best possible digital experience.

Cookies and Tracking Technologies

We employ **cookies** and similar technologies to enhance platform performance and personalise the user experience. These files assist us in understanding visitor preferences and saving access settings, thereby improving software loading efficiency and securing digital sessions. Users can manage their preferences via browser settings, acknowledging that disabling them may affect certain technical functions of the website.

Purposes of Information Processing and Usage

The processing of data is strictly limited to **managing the contractual relationship**, developing the required software solutions, and providing specialised technical support. Data is also utilised for **professional documentation**, ensuring the quality of creative outputs, and verifying compliance with security standards required for cybersecurity services and server management.

Documentation of Correspondence and Professional Record-Keeping

In adherence to the principle of transparency and the protection of rights, the Company **documents and preserves all communications** conducted through our official channels. These records serve as a legal and technical reference when necessary and are used exclusively to improve service quality or resolve technical disputes, protected by the highest levels of encryption and confidentiality.

Data Sharing and Disclosure Limits

The Company is strictly committed to not selling or renting client data to third parties for marketing purposes. Disclosure of information is limited to specific cases, including requests from **regulatory and judicial authorities**, or with trusted cloud and technical service providers operating as partners in project infrastructure execution under stringent confidentiality agreements.

Security Measures and Protection of Information Assets

We implement advanced security protocols to protect data from breach or loss, aligned with **cybersecurity** best practices. However, the client acknowledges that the nature of cloud environments and electronic exchange involves inherent technical risks that cannot be entirely eliminated. The Company disclaims liability for breaches resulting from force majeure or vulnerabilities in third-party systems beyond its control.

Client Responsibility and Access/Correction Rights

The user bears full responsibility for the **validity and accuracy** of information provided. Users have the right to request access to or updates of their data. The Company reserves the right to retain data associated with financial, contractual, or technical records for specified periods as required by legal regulations or professional archiving requirements to ensure ongoing project support.

Policy Amendments and Governing Law

Usool reserves the right to periodically update this Privacy Policy to reflect emerging technical and legal developments. This policy is governed by and construed in accordance with the regulations applicable at the **Company’s primary headquarters**, and continued dealings after updates are posted constitutes implicit approval.